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BIL Group delivery policy

Delivery is usually within 3 working days. We will send your order by the most efficient method. However, certain sizes and weights may require specific carriers to be used.

Palletised freight
Item’s too heavy or large to be transported by standard shipment will be sent by pallet. If this is the case for your order, you will receive a freight quote. You may need to provide assistance for unloading individual items over 30kg.

Items requiring assembly
Certain items may need assembly prior to use. Ordering of these items is on the understanding that the purchaser is competent to complete these tasks. All instructions will be enclosed.